Privacy Policy

Privacy Statement - CampLamp

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At CampLamp, we are committed to protecting your personal data. In this privacy statement, we explain what data we collect, why, and what your rights are.

Article 1 - Controller
CampLamp
E-mail address: customerservice@camplamp-shop.com

CampLamp is the controller of personal data processing as reflected in this statement.

Article 2 - What Data Do We Process?
When using our webshop, we collect the following personal data:

  • First and last name

  • Address

  • E-mail address

  • Phone number (if specified)

  • Payment details

  • IP address

  • Information about your order history

  • Browser and device data (when using cookies)

Article 3 - Purposes of Data Processing
We use your data for the following purposes:

  • Processing and sending your order

  • Customer service and contact

  • Administration and invoicing

  • Compliance with legal obligations (such as tax law)

  • (If applicable) Analysis of website usage via cookies to improve user experience

Article 4 - Legal Basis
The processing of your data is based on:

  • The performance of the purchase agreement (when placing an order)

  • Legal obligations (e.g., tax retention obligations)

  • Legitimate interest (when using functional and analytical cookies)

  • Consent (when using tracking cookies, if applicable)

Article 5 - Data Sharing
CampLamp shares your data with third parties only when necessary for:

  • The handling of payments (e.g., Mollie or Stripe)

  • Shipping of products (e.g., PostNL, BPost)

  • Hosting and webshop management

  • Accounting software and tax obligations

Processing agreements are in place with these parties to protect your data.

Article 6 - Retention Periods
We do not keep your personal data longer than necessary:

  • Order data: 7 years (legal tax retention obligation)

  • Customer data: as long as necessary for customer service

  • Cookies: see cookie statement (if present on your site)

Article 7 - Cookies
Our webshop uses functional cookies to work properly and (if applicable) analytical cookies to measure website usage. For tracking cookies, we ask explicit permission.

Want to know what cookies we use? Consult our [cookie statement].

Article 8 - Security
We take appropriate measures to prevent abuse, loss, and unauthorized access, including:

  • SSL certificate (https)

  • Secure payment environment

  • Restricted access to customer data

Article 9 - Your Rights
You have the right to:

  • Request access to your data

  • Have your data corrected or deleted

  • Withdraw your consent

  • Object to processing

  • File a complaint with the Dutch Data Protection Authority

For questions or requests, please mail to: customerservice@camplamp-shop.com

Article 10 - Changes
We reserve the right to modify this privacy statement. The most recent version is always available at www.camplamp-shop.com.