Return Policy

Return Policy

At Camp Lamp, your satisfaction comes first. That's why we offer a simple and transparent return policy:

30-day cooling-off period
You have the right to return your purchase up to 30 days after receipt without giving a reason. The item must be returned in its original condition and packaging, if reasonably possible.

Special for the Camp Lamp
We understand that adventures are unpredictable. That's why you get to really test the Camp Lamp for 30 days, under all conditions. Whether you're camping in the rain or trekking through rough terrain, if the lamp doesn't perform as expected or doesn't charge your devices, you can easily return it within the 30 days for a full refund.

Without hassle. Without fine print. Your adventure, completely risk-free.

How do you return?

Contact our customer service team at klantenservice@camplamp.nl to register your return.

Pack the product carefully.

Return the item to the return address we provide.

Refund
Upon receipt and inspection of the returned item, we will refund the full purchase price to your account within 14 days.

Questions?
Please feel free to contact us. We are happy to help you further.